Divide larger questions up into multiple smaller ones

There may be some questions that are rather large and expansive, which would require paragraphs of text to properly answer. “What is your product?”. Just imagine how long that answer could be.

To avoid long-winded answers nobody wants to read, try splitting up larger questions into multiple smaller ones. Rather than asking “What is your product?”, you can ask “What does feature 1 do?” and “What do I get with a subscription?”. That way, the answers are much shorter and thus much more easily digestible.